Britney Osburn fulfills the role of Intake Manager at Fleschner, Stark, Tanoos & Newlin and is the first point of contact for clients in the Personal Injury Department. She gathers essential information about each case, including what occurred, the injuries involved, and any immediate concerns, and she arranges dedicated time for clients to speak directly with an attorney. Britney also contributes valuable input on ways the firm can continually improve its services, ensuring that clients receive support that is both efficient and compassionate. She is committed to being genuinely sympathetic to each client’s needs and circumstances, especially knowing that many are facing challenging situations.

Outside of work, Britney enjoys spending time with her family, reading, and cheering on her children at their sporting events. These experiences keep her grounded and strengthen the empathy and dedication she brings to every client interaction.