Indianapolis VA Facility Manipulated Dates on Veterans Disability Benefits Records

by Staff | August 20th, 2014

When soldiers are injured or disabled as a result of injuries sustained during service, they are entitled to benefits from the Department of Veterans’ Affairs (VA). Unfortunately, the VA has failed to provide these benefits to many veterans in a timely manner. Now, reports indicate some agency employees—including those at the Indianapolis facility— have gone so far as to manipulate dates of records to hides shortcomings.

VA policy states that when a current or former service member applies for health care or veterans’ disability benefits, the date they wish to see a doctor be recorded as the “desired date” of the claim. This date is then used to ensure all claimants are able to receive care within a 14 day window; however, 5 percent of VA employees at the Indianapolis facility stated they were told to record different dates than the ones requested by veterans. Furthermore, the Indianapolis Star reports only 14 percent of employees felt the computerized scheduling system is being used correctly.

These shortcomings have forced the federal government to consider supplying veterans with vouchers that could be used to seek treatment from private care facilities to help them get out from under the large number of backlogged claims.

The Indiana personal injury lawyers with Fleschner, Stark, Tanoos & Newlin are aware of how difficult it can be for veterans to get the medical care and benefits they deserve. That’s why we are here to answer any questions you may have about getting your benefits. Feel free to give us a call anytime at (800) 618-4878 to discuss your claim.

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