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Identifying Signs of Neglect Within Nursing Home Patients

Steve-blog

Moving a loved one into a nursing home is never an easy decision. Families trust nursing home staff to provide their loved ones with appropriate care, supervision, dignity, and attention. When a loved one depends on others for basic daily needs, however, neglect can have serious consequences.

Nursing home neglect is not always obvious. Sometimes, the warning signs are physical and easy to see. Other times, neglect may appear as changes in behavior, living conditions, hygiene, nutrition, or overall health. Identifying signs of neglect within nursing home patients can help families take action and protect a vulnerable loved one.

“Families place an enormous amount of trust in nursing home caregivers. When a loved one begins showing unexplained injuries, changes in behavior, poor hygiene, or other signs that their needs are not being met, those concerns should not be ignored. Families have a right to ask questions and expect their loved ones to receive appropriate care and dignity.” — Steve Fleschner, Attorney

What Is Nursing Home Neglect?

Nursing home neglect occurs when a facility or caregiver fails to provide the care and attention a resident needs. Unlike intentional abuse, neglect does not necessarily involve someone deliberately trying to harm a resident. Neglect can occur when a nursing home fails to provide appropriate:

  • Medication
  • Supervision
  • Wound care
  • Medical care
  • Fall prevention 
  • Personal hygiene
  • Food and hydration 
  • Assistance with toileting
  • Mobility and repositioning
  • Assistance with daily activities
  • Clean and safe living conditions

Even when neglect is not intentional, failing to provide appropriate care can result in serious injuries, illness, or a decline in a nursing home resident’s quality of life, and family members need to be on the lookout for the warning signs.

Warning Signs of Nursing Home Abuse

Abuse and neglect are different, but they can sometimes occur together to harm nursing home patients. Families should be aware of several forms of potential abuse.

Physical Abuse

Unexplained injuries may be a warning sign of physical abuse. Look for:

  • Burns 
  • Sprains
  • Fractures
  • Repeated falls
  • Cuts or abrasions
  • Unexplained bruises
  • Fear or anxiety around particular staff members
  • Injuries that do not match the explanation provided by caregivers

Physical abuse can be particularly difficult to identify in residents who have difficulty communicating or who have cognitive impairments.

Emotional or Psychological Abuse

Abuse does not always leave visible injuries. A caregiver may harm a resident through threats, intimidation, humiliation, insults, isolation, or coercion. Potential warning signs include:

  • Depression
  • Sudden anxiety or fear
  • Changes in personality
  • Unusual emotional distress
  • Fear around specific caregivers
  • Unexplained changes in behavior
  • Reluctance to speak in front of staff
  • Withdrawal from family or activities

A resident who suddenly becomes withdrawn or fearful may be communicating that something is wrong, even if they cannot explain exactly what happened.

Financial Abuse

Nursing home residents can also be vulnerable to financial exploitation. Warning signs may include:

  • Unusual purchases
  • Changes to beneficiaries
  • Unexplained withdrawals
  • Missing personal property
  • Missing money or valuables
  • Changes to financial accounts
  • Unexplained checks or transfers
  • A caregiver suddenly becoming involved in a resident’s finances

If you notice unexplained financial activity involving your loved one, consider discussing your concerns with an attorney who handles nursing home abuse and neglect cases.

Recognizing Nursing Home Neglect

When it comes to nursing home patients, neglect can be more difficult to identify than physical abuse because it may develop gradually. Some warning signs may include changes in your loved one’s physical appearance, health, behavior, or living environment.

Malnutrition and Dehydration

Residents who depend on nursing home staff for meals and fluids may be particularly vulnerable to malnutrition and dehydration.  Potential warning signs include:

  • Dizziness
  • Weakness
  • Confusion
  • Persistent thirst
  • Untouched meals
  • Dry mouth or skin
  • Unexplained weight loss
  • Lack of access to food or water
  • Sudden changes in eating habits

Families should ask questions if their loved one repeatedly appears hungry, dehydrated, or malnourished.

Poor Hygiene

A resident’s personal hygiene can also provide clues about whether appropriate care is being provided. Look for:

  • Body odor
  • Dirty clothing
  • Unwashed hair
  • Unclean bedding
  • Dirty fingernails
  • Poor oral hygiene
  • Unchanged adult briefs
  • Unexplained skin irritation
  • Urine or feces on clothing or bedding

A resident who requires assistance with bathing, grooming, toileting, or changing clothes should receive that assistance consistently.

Bedsores and Pressure Injuries

Bedsores, also known as pressure injuries or pressure ulcers, can develop when a person remains in the same position for extended periods. Residents who are unable to reposition themselves may require regular assistance with changing positions and other preventive care. Potential warning signs include:

  • Swelling
  • Open wounds
  • Skin breakdown
  • Red or discolored skin
  • Repeated or worsening pressure injuries
  • Delayed treatment of existing wounds

Pressure injuries can become serious if they are not identified and treated appropriately.

Medication Problems

Medication errors can also be a sign that a resident’s care needs are not being properly addressed. Families should pay attention to:

  • Incorrect dosages
  • Excessive sedation
  • Missed medications
  • Incorrect medications
  • Sudden changes in alertness
  • Unexplained changes in medication
  • Medications being administered without appropriate explanation

If your loved one’s behavior or health changes significantly after a medication change, ask the nursing home staff and medical providers for an explanation.

Falls and Unexplained Injuries

Falls are a significant concern for elderly nursing home residents, particularly those with mobility issues or medical conditions that increase their risk.

A pattern of repeated falls may raise questions about whether appropriate precautions are being taken. Potential warning signs include:

  • Repeated injuries
  • Inadequate supervision
  • Frequent unexplained falls
  • Lack of appropriate fall precautions
  • Poorly maintained floors or walkways 
  • Lack of appropriate mobility assistance
  • Failure to use prescribed assistive devices

A single fall does not necessarily mean a resident has been neglected. However, repeated falls or injuries may warrant further investigation.

Infections and Untreated Medical Conditions

Untreated or poorly treated medical conditions can also be signs that a resident’s healthcare needs are not being adequately addressed. Families should pay attention to:

  • Persistent pain
  • Untreated wounds
  • Unexplained fevers
  • Repeated infections 
  • Delayed medical treatment
  • Worsening medical conditions
  • Failure to follow physician instructions
  • Significant changes in health that staff cannot adequately explain

If a loved one’s health appears to be declining rapidly, ask questions about what treatment they have received and whether their physicians have been notified.

Wandering and Lack of Supervision

Some residents, particularly those with dementia or other cognitive impairments, may be at risk of wandering. Nursing homes have a responsibility to appropriately supervise residents based on their individual needs and care plans.

A resident repeatedly wandering away from a safe area, leaving the facility, or experiencing preventable injuries may raise concerns about whether appropriate supervision is being provided.

Unsanitary or Unsafe Living Conditions

The condition of the facility and your loved one’s room can also provide important information. Watch for:

  • Dirty rooms
  • Poor lighting
  • Unsafe floors
  • Soiled bedding
  • Excessive clutter
  • Unsafe bathrooms
  • Unpleasant or persistent odors
  • Lack of functioning equipment
  • Lack of appropriate mobility equipment

A facility should provide residents with a reasonably safe and sanitary environment.

Pay Attention to Changes in Your Loved One

Sometimes the first indication that something is wrong is simply that your loved one seems different. You may notice that they:

  • Seem afraid
  • Become withdrawn
  • Become unusually quiet
  • Appear unusually anxious
  • Suddenly become agitated
  • Stop wanting to talk about their care
  • Stop wanting to participate in activities
  • Become uncomfortable around particular caregivers

These changes and signs do not automatically mean abuse or neglect is occurring in the nursing home. There may be medical, psychological, or other explanations. However, significant changes should not be dismissed.

What Should You Do If You Suspect Neglect?

If you believe your loved one may be experiencing nursing home neglect, identify the warning signs and document your concerns. Consider keeping a record of:

  • Hospitalizations
  • Medical records
  • Medication changes
  • Witness information
  • Medical appointments
  • Names of caregivers involved
  • Changes in your loved one’s health
  • Dates and times of concerning incidents
  • Communications with the nursing home
  • Conversations with facility administrators
  • Photographs of injuries or living conditions

Ask the facility questions and request an explanation for anything that concerns you.

If your loved one has suffered a serious injury or medical complication, consider speaking with an experienced attorney who can help determine whether the circumstances may support a legal claim.

Trust Your Concerns

Family members often know when something about their loved one’s condition or care does not seem right. You do not have to wait until you have proof of nursing home neglect before asking questions about patient safety. If something concerns you, document what you observe and seek appropriate assistance.

At the same time, individual warning signs do not necessarily prove that nursing home neglect has occurred. Medical conditions, aging, medications, and other circumstances can cause many of the symptoms discussed above.  The important thing is to take significant changes seriously and investigate when appropriate.

Contact a Nursing Home Abuse Attorney When You Identify Signs of Nursing Home Neglect

Nursing home residents deserve to receive appropriate care, dignity, and respect. When a facility fails to meet a resident’s basic needs, the consequences can be serious. Being able to identify signs of neglect within nursing home patients is the best first step.

If you suspect that your loved one has suffered from nursing home abuse or neglect, an experienced attorney can help you understand your legal options and determine whether further investigation may be appropriate.

Contact Fleschner, Stark, Tanoos & Newlin to discuss your concerns with an experienced personal injury attorney. The firm handles nursing home abuse and other personal injury matters in Indiana and Illinois.

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